Policies & Shipping

Policies & Shipping





YOUR PERSONAL INFORMATION

 

At BAYTEC, we know that the information you provide us about you and your company is very important to you. That's why we never sell, rent, lend or otherwise divulge information about our customers our IOS and Google apps don't share user data with other companies or organizations to anyone for any reason.

We use the information you give us only to process your orders and maintain your account. If you use a credit card when ordering, we provide that information to the credit card processing company, then destroy the information after each transaction. We never store your credit card number.

Of course, we like to stay in touch with you, so from time to time you may receive our catalogs, news letters and other BAYTEC  mailings, as well as fax or e-mail messages about our products and services. If for any reason you don't wish to be contacted in any or all of these ways, just e-mail us and we'll mark our records accordingly (but we'll be so disappointed that you don't want to hear from us!)

 


SHIPPING CHARGES

 

 

All Shipping shown are estimates and could be altered upon processing; sometimes the weights and measurements differ and this could alter amounts. We always try to give you the lowest shipping price by packing as possible in each box. If there is a difference you will be emailed the difference for the adjustment and a separate shipping invoice will be sent to you for payment. NOTE: Some items such as 55 gal drums and Crawfish Tables are not packaged in a box, this is to save you money; Shipping companies charge extra for over sized items, but if loose the item is less, which is why these are not in a package. If your item is a bit dirty simply wipe clean this does not affect the integrity of the product.
Normal Delivery Companies we use Include: UPS, Fed-Ex, & USPS. NOTE: For FEDEX AND UPS shipments please provide a physical street address as they will not deliver to a PO Box.
Larger orders will be shipped by Truck Freight.


SHIPPING QUOTES:
  These Shipping Charges will be an additional fee & charged separately. Since the initial amount you approved is already charged, please look for a 2nd Email Invoice to Pay Separately with either PayPal or a Charge / Debit Card. Once the Shipping Invoice is Paid we will Process your order; If you do not Approve of the shipping Email sales@baytec.net to cancel your order and the initial amount will be refunded. If you do not cancel the order the items will be put in pending until further instruction. We do not cancel orders without an email.

FREE SHIPPING ITEMS: ONLY VALID FOR 48 CONTIGUOUS STATES

RUSH SHIPPING: To have your order shipped Overnight, 2nd Day or 3-Day, please email sales@baytec.net to have your order shipped sooner. These fees will be quoted and an additional invoice will be sent for your payment to process as such.

Freight Shipments: The Larger items are priced by pallet only; therefore the shipping cart total 
DOES NOT include freight charges. We get estimates from all Major shippers to get you the best cost. Most Large orders (4+ Drums) Will be shipped by truck Freight which offers a substantially lower shipping cost then the single drum rate.
Refused or Undelivered Items will be assessed a 20-25% Restocking fee & Customers will not be refunded shipping cost.
NOTE: If the item is not still in new condition there will not be any refund.  

NOTICE: Tracking Numbers Can only be emailed, Please do not call for a tracking Number. If you did not receive your tracking Number, email us and we will email it back to you.
Any Taxes or Duties Required for International Orders, are Not included and are payable by you, the customer.


We do not use customer shipper accounts, Third Party Billing! This service is notorious for double billing; however, you may arrange for your own pick up with prior approval.
(Note: Additional Packaging / Handing Fees on Some Shipments)
  If you make  your own arrangements for shipping, call us and we will give you a time and date for your shipper to pickup the order.

Thank You


 




Warranty

 

We will honor the manufacturer's warranty policy. Most of these are done through the actual manufacturer, and we can provide names and phone numbers if needed for your convenience. If you have a question about the warranty or guarantee on a particular manufacturer or product, please contact BAYTEC CONTAINERS

 


 

 

RETURN POLICY

 

 

We have 100% satisfaction Guarantee

If you are not satisfied with your order Please call for a return authorization

and we will refund your Money less shipping charges.

 

Refused or Undeliverable Items will be assessed a 20% restocking fee. Customers will not be refunded shipping cost.



 

All Refunds will be approved less original shipping charges and 20% restocking fee. ,  I Pre-authorization RMA Number and return address is required before returning. "Refunds will not be accepted with-out Preauthorization." "Damaged or used goods will not receive a refund."

Special Free Shipping Item Returns: Actual Shipping charges will be deducted from customer refunds on any returned Free shipping item. Customer is responsible for shipping charges for delivery and return of the item. Free shipping only pertains to items being shipped to the customer, shall they refuse the order or choose to send the items back to us, the original cost of the shipping included in the Free shipping product will not be refunded and customer will be responsible for a 20-25% Restocking Fee.


ALL SALES are CONSIDERED FINAL, we do NOT sell on a trial basis without an advanced agreement. Unauthorized returns are NOT accepted. Refused or Undeliverable orders will incur shipping charges. If you have a defective item, or feel you need to return an item, please contact us by email and we will provide a shipping label along with your return material authorization number( RMA) 
"Refunds will not be accepted with-out Preauthorization."

 

NOTICE!  "Damaged or used goods will not receive a refund." If Damaged in Transit by Shipper, a claim will be filed with shipper and we will reship the item damaged after confirmation from said shipper of damaged goods.

 


Privacy Policy

At BAYTEC, we know that the information you provide us about you and your company is very important to you. That's why we never sell, rent, lend or otherwise divulge information about our customers to anyone for any reason.

We use the information you give us only to process your orders and maintain your account. If you use a credit card when ordering, we provide that information to the credit card processing company, then destroy the information after each transaction. We never store your credit card number.

Of course, we like to stay in touch with you, so from time to time you may receive our catalogs, news letters and other BAYTEC  mailings, as well as fax or e-mail messages about our products and services. If for any reason you don't wish to be contacted in any or all of these ways, just e-mail us and we'll mark our records accordingly (but we'll be so disappointed that you don't want to hear from us!)



Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here for more information.



Third-Party Google Analytics: We use third-party web Analytics from Google! to help analyze where visitors go and what they do while visiting our website. Google! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google!, click here for more information.



 


 

TERMS AND CONDITIONS

 

Acceptance of Terms Through Use

By using BayTec Containers' (BayTec) web site (the Site), you agree to be bound by all terms, conditions and notices contained or referenced herein (the Terms of Use) and by the terms of our Privacy Policy.  We reserve the right to change the Terms of Use by posting revisions to the Site at any time.  Your continued use of the Site indicates your agreement to any revised terms.  Accordingly, we urge you to review the Terms of Use at the start of each use of the Site, and if you do not agree to the terms of this or any revised version, please exit the Site immediately.  BayTec reserves the right, in its sole discretion, to terminate your access to all or part of the Site, with or without notice.

Links to Third Party Sites

The Site may contain links to web sites operated by third parties.  The linked web sites are not under our control, and we are not responsible for the contents of any linked web site.  Please review the linked site, and, if you do not agree to be bound by the terms governing that web site, we recommend that you terminate your visit to that web site.  We provide links only as a courtesy, and such links do not imply our endorsement of any linked web site.

 

Intellectual Property

You acknowledge that materials available on the Site include copyrights, trademarks, service marks, patents, trade secrets or other proprietary materials (Intellectual Property) that are owned by BayTec or our licensors.  You may download or print copies of portions of the materials on the Site, provided that you only use such copies for your own non-commercial use and do not modify or alter these copies in any way, or delete or change any copyright, trademark, patent or other notices therein.  No right, title or interest in any downloaded or printed materials is transferred to you.  Except as we may expressly authorize, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, ,edit or create derivative works from the materials on the Site.  You may only use the Intellectual Property or other materials on the Site as expressly permitted in this Terms of Use and for no other purpose.

 

If you submit comments, suggestions, ideas or other communications to BayTec (Submissions), your submission shall constitute an unrestricted worldwide license for BayTec to reproduce and use such Submissions in any manner and in any medium it wishes, without any compensation paid to you.  Therefore, we request that you do not provide Submissions of confidential information or other creative materials in which you do not wish to grant us rights.

 

Disclaimer of Warranties

YOU EXPRESSLY AGREE THAT ALL MATERIALS, INFORMATION, SOFTWARE, PRODUCTS, FUNCTIONS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE (THE CONTENT) ARE PROVIDED AS IS FOR YOUR USE.  THE CONTENT IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE, NON-INFRINGEMENT OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHERWISE, OTHER THAN THOSE WARRANTIES WHICH ARE INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER APPLICABLE LAW.  NEITHER BayTec NOR OUR SUBSIDIARIES OR LICENSORS, MAKE ANY WARRANTY THAT THE CONTENT IS ACCURATE, RELIABLE OR CORRECT; THAT THE SITE WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED; THAT THE CONTENT IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR THAT YOU WILL ACHIEVE SUCCESSFUL RESULTS FROM FOLLOWING ANY INSTRUCTIONS, DIRECTIONS OR RECOMMENDATIONS ON THE SITE.

 

Limitation of Liability

UNDER NO CIRCUMSTANCES SHALL BayTec, OUR SUBSIDIARIES OR OUR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THE SITE OR FROM INFORMATION PROVIDED ON THE SITE.  THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER BASIS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.  BAYTEC'S LIABILITY SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW IN ANY JURISDICTION THAT DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES. Because local standards and regulations vary significantly, we cannot guarantee that all products meet all applicable requirements in each locality. The purchaser assumes responsibility for compliance with such safety standards and regulations in those localities where the products will be shipped, sold and used. Further, it is recommended that you seek professional, independent advice regarding use of these

 

Indemnification

You agree to defend, indemnify, and hold BayTec and our subsidiary and other affiliated companies, and their employees, contractors, officers and directors harmless from all liabilities, claims, and expenses, including attorneys' fees that arise from your use or misuse of the Site or the content therein.  We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

 

International Use

By choosing to access the Site from any location other than the United States, you accept full responsibility for compliance with all local laws that are applicable.  BayTec makes no representation that materials on the Site are appropriate or available for use in locations outside the United States, and accessing them from territories where their contents are illegal is prohibited.  If you are purchasing products for export, you are responsible for the necessary export documentation before shipment is made to a foreign country.

 

Choice of Law

This Terms of Use agreement shall, for all domestic and international purposes, be governed, interpreted, construed, and enforced solely and exclusively in accordance with the laws of the State of Texas, U.S.A., without regard to conflicts of law provisions.  You expressly agree that the exclusive jurisdiction for any claim you may bring relating to these Terms of Use or your use of the Site shall be filed only in the state or federal courts located in the State of Texas, U.S.A., and you further agree and submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.

 

Integration and Severability

This Terms of Use constitutes the entire agreement between you and BayTec with respect to the Site and supersedes all prior or contemporaneous communications and proposals between us with respect to this site.  If any provision of this Terms of Use is determined to be invalid or unenforceable, all other provisions shall remain in full force and effect.  

 

Payment Terms

By placing an order on the Site, you authorize BayTec or its authorized agents to collect payment from your credit card for all charges you incur.  Prices listed on the Site do not include shipping, handling, taxes or insurance, unless otherwise specified.

 

Product Information

BayTec™s goal is to accurately describe all products offered for sale on the Site; however, the Site may contain typographical errors or other inaccuracies and may not be complete or current.  All product specifications, which include dimensions, are subject to change without notice. Therefore, with respect to description, pricing, quantity and availability of products, and shipping and handling fees, we reserve the right to correct any errors, inaccuracies or omissions and to change information at any time without prior notice (including after you have submitted your order).

 

Contacting BayTec and Resolving Problems

If you have any questions or comments about these Terms of Use, please contact us by email at sales@baytec.net or by phone at (800)-560-2334.  Please provide a concise communication with complete information, including your contact information.




Limited Liability:

Local standards and regulations vary significantly, we cannot guarantee that our products meet all applicable requirements in each locality.  The purchaser assumes responsibility for compliance with safety standards and regulations in those localities where the products will be shipped, sold and used.  We recommended that you seek professional, independent advice regarding use of these products. We are unable to comment on the compatibility of your product with our items. We recommend contacting the company who manufacturers or distributes your product for their recommendation of compatible materials. Once you are aware of the appropriate materials that can be used with your product, we can suggest our items made of that material. For Further Knowledge on materials that can be held by your product see the Federal Code of Regulations 49 otherwise known as CFR-49.




Scroll to top